Supporting the marketing team at Voci Technologies (prior to their acquisition by Medallia)
Sample white papers
- Building a Speech Solution for the Contact Center: Key Components & Considerations
- Real-Time Speech-to-Text Technology: Powering the Contact Center of the Future
Services provided
- Interviewed subject matter experts for content development
- Researched and wrote white papers on automatic speech recognition technology that were leveraged in cross-channel marketing campaigns
- Reused parts of white papers written to create blog posts published under the name of the Chief Product Officer
Industry: Software / Technology
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Georgia Schumacher 